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Terms of Service

Last updated: March 2026

1. Introduction

Welcome to TradeCompass ("we", "us", "our"). By accessing or using the TradeCompass platform at tradecompass.ca (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Service.

These Terms apply to all visitors, registered users, and anyone who accesses or uses the Service.

2. Use of Service

TradeCompass is an AI-powered platform that generates technical analysis reports for publicly traded securities. You may use the Service only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the Service in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the Service
  • Reverse engineer, scrape, or extract data from the Service in bulk
  • Reproduce or redistribute reports for commercial resale without permission
  • Use the Service to make investment decisions on behalf of others without appropriate licensing

3. No Financial Advice

💡 TradeCompass does NOT provide financial, investment, legal, or tax advice. All reports and analysis generated by the Service are for informational and educational purposes only. Nothing on this platform constitutes a recommendation to buy, sell, or hold any security. You are solely responsible for your own investment decisions.

Past performance and technical indicators are not reliable predictors of future results. Always consult a qualified financial advisor before making investment decisions. TradeCompass assumes no liability for any trading losses incurred as a result of using this Service.

4. User Accounts

To access certain features you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must provide accurate and complete registration information. We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

You must be at least 18 years old to use the Service.

5. Payments & Credits

TradeCompass offers two paid tiers in addition to a free tier:

  • Credit packs — one-time purchases of report credits (25, 100, or 250 credits). Credits are consumed one per report generated and do not expire.
  • Monthly subscription — a recurring plan that grants a fixed number of credits each billing cycle. Credits reset at the start of each cycle and do not roll over.

All payments are processed securely through Stripe. By completing a purchase you agree to Stripe's terms of service. All prices are in Canadian dollars (CAD) unless otherwise stated.

6. Refund Policy

All purchases are generally final and non-refundable. Unused credits or remaining subscription periods are not eligible for refunds except where required by applicable consumer protection law.

If you believe you were charged in error, please contact us at [email protected] within 14 days of the transaction and we will investigate.

7. Limitation of Liability

To the maximum extent permitted by law, TradeCompass and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to trading losses, lost profits, or loss of data — arising from your use of or inability to use the Service.

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or accuracy of the information provided.

8. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may close your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately. Unused credits are forfeited upon account closure except where required by law.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify registered users of material changes by email or by posting a notice on the platform. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

If you have questions about these Terms, please contact us at [email protected].